Data protection declaration

§ 1 Information about the collection of personal data

(1) In the following, we provide you with information about the collection of personal data through the use of our website. Personal data is any data about your identity, including your name, address, e-mail address(es) and user behaviour.

(2) Responsible pursuant to Art. 4 Para. 7 of the EU General Data Protection Regulation (GDPR) is TMD Friction Services GmbH, Schlebuscher Str. 99, 51381 Leverkusen, Germany, (see our company information). You can contact our data protection officer by e-mail at or by writing to our postal address, addressing your correspondence to “The Data Protection Officer”.

(3) When you contact us by e-mail or using a contact form, the data you provide (your e-mail address and, where applicable, your name) will be stored by us, to enable us to respond to your queries. We will delete any data provided to us in this way as soon as it is no longer necessary for us to store it, or will restrict its processing in cases where we are legally obliged to store it.

(4) Please see below for detailed information about the relevant procedures we follow in cases where we use commissioned service providers for individual services available on our website or wish to use your data for advertising purposes. This information also includes the relevant criteria for storage periods.

§ 2 Your rights

(1) You have the following rights with regard to the personal data we store on you:

  • Right to access
  • Right to rectify and delete
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability

(2) You also have the right to lodge a complaint with a data protection supervisory authority about the way in which we process your personal data.

§ 3 Collection of personal data through visiting our website

(1) If you use our website purely for information purposes, i.e. if you do not register with us or share data with us in any other way, we will collect only the personal data transferred to our server by your browser. If you wish to view our website, we will collect the following data that we require for technical purposes to display our website to you and guarantee its stability and security (legal basis is Art. 6 Para. 1 Sentence 1(f) of the GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference between local time and Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Respective volume of data transmitted
  • Website the request has come from
  • Browser
  • Operating system and its interface
  • Language and browser software version

(2) In addition to the collection of the data specified above, cookies will also be stored on your computer when you use our website. Cookies are small text files that are sent to your browser when you visit a website and are stored on your hard drive. They provide the owner of the website (in this case, us) with specific information. Cookies cannot execute programs or place viruses on your computer. They serve to make the website more user-friendly and effective.

(3) Use of cookies:

a) This website uses the following types of cookie, the scope and functionality of which are outlined below:

  • Transient cookies (see b)
  • Persistent cookies (see c)

b) Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies, which store a “session ID” that can be used to assign different browser requests to the entire session, thereby enabling us to recognise your computer if you visit our website again. Session cookies are deleted when you log off or close your browser.

c) Persistent cookies are automatically deleted after a specific period, which can differ from cookie to cookie. You can delete the cookies in your security settings at any time.

d) You can configure your browser settings as desired, to reject the acceptance of third-party cookies or all cookies, for example. However, please note that if you do so, you may not be able to use all the features of this website.



We use Complianz for cookie consent management.

Name Retention Function
cmplz_choice 365 days Store if a message has been dismissed
complianz_policy_id 365 days Store accepted cookie policy ID
cmplz_id 365 days Store cookie consent preferences
cmplz_user_data 365 days Determine which cookie banner to show
complianz_consent_status 365 days Store cookie consent preferences
cmplz_all 365 days Store cookie consent preferences
cmplz_stats 365 days Store cookie consent preferences

For more information, please read the Complianz Privacy Policy.

WP Google Maps

We use WP Google Maps for maps display.

Name Retention Function
wpgmza-api-consent-given 1 year Store cookie consent preferences

This data is not shared with third parties.


We use Wordfence for website security.

Name Retention Function
wfwaf-authcookie-* 12 hours Determine if the user is logged in
Purpose pending investigation    

For more information, please read the Wordfence Privacy Policy.

Google reCAPTCHA

We use Google reCAPTCHA for spam prevention.

Name Retention Function
rc::c session Read and filter requests from bots
rc::b session Read and filter requests from bots
rc::a persistent Read and filter requests from bots
_grecaptcha session Provide spam protection

For more information, please read the Google reCAPTCHA Privacy Policy.


We use YouTube for video display.

Name Retention Function
GPS session Store location data
YSC session Store and track interaction
PREF 8 months Store user preferences
VISITOR_INFO1_LIVE 6 months Provide bandwidth estimations

For more information, please read the YouTube Privacy Policy.

Google Analytics

We use Google Analytics for website statistics.

Name Retention Function
Statistics (anonymous)    
_ga 2 years
_gid 1 day Count and track pageviews
Purpose pending investigation    
_ga_* 2 years

For more information, please read the Google Analytics Privacy Policy.


We use Hotjar for heat maps and screen recordings.

Name Retention Function
_hjid 1 year Store a unique user ID
Statistics (anonymous)    
_hjIncludedInSample session Store anonymized statistics
Purpose pending investigation    
_hjAbsoluteSessionInProgress session

For more information, please read the Hotjar Privacy Policy.

Visual Composer

We use Visual Composer for website design.

Name Retention Function
Purpose pending investigation    

This data is not shared with third parties.


We use WooCommerce for webshop management.

Name Retention Function
Statistics Store last visit

This data is not shared with third parties.

Google Fonts

We use Google Fonts for display of webfonts.

Name Retention Function
Google Fonts API expires immediately Read user IP address

For more information, please read the Google Fonts Privacy Policy.

Google Ads

We use Google Ads for advertising.

Name Retention Function
ads/ga-audiences expires immediately Store information for remarketing purposes

For more information, please read the Google Ads Privacy Policy.

Google Maps

We use Google Maps for maps display.

Name Retention Function
Google Maps API expires immediately Read user IP address

For more information, please read the Google Maps Privacy Policy.


We use Vimeo for video display.

Name Retention Function
__utmt_player 10 minutes Store and track audience reach
vuid 2 years Store the user's usage history
__cf_bm 30 minutes Read and filter requests from bots

For more information, please read the Vimeo Privacy Policy.


We use Wistia for video display.

Name Retention Function
Purpose pending investigation    
wistia-video-progress-* persistent
wistia-video-progress-* persistent
wistia-video-progress-* persistent
wistia-video-progress-* persistent
wistia persistent Store performed actions on the website

For more information, please read the Wistia Privacy Policy.


Name Retention Function
Purpose pending investigation    

This data is not shared with third parties.

Cookie name Origin Type


WordPress Cookie Consent plugin Required
WordPress Optional
wsal_wp_session WordPress Optional
devicePixelRatio Optional
_icl_current_language WPML WordPress plugin Optional
_icl_visitor_lang_js WPML WordPress plugin Optional
_pk_id.* Matomo (Piwik) Optional
_pk_ses.* Matomo (Piwik) Optional
wpml_referer_url WPML WordPress plugin Optional
wpml_browser_redirect_test WPML WordPress plugin Optional
wordfence_verifiedHuman Wordfence WordPress plugin Optional
wfvt_* WordPress Optional
_ga, _gat, _gid Google Analytics Optional
Use of Vimeo components

We use components from Vimeo on our website. Vimeo is a service of Vimeo LCC, 555 West 18th Street, New York, New York 10011, USA. Every time you visit our website, which is equipped with such a component, the component causes your browser to download a corresponding display of the Vimeo component. If you visit our website whilst being logged into Vimeo at the same time, Vimeo uses the information collected by the component to identify exactly which website you are visiting and matches this information to your personal Vimeo account. If you click on the “Play” button or post relevant comments, for example, this information will be sent to your personal user account with Vimeo and saved there. As well as this, the information indicating that you have visited our website will be forwarded to Vimeo. This happens regardless of whether you click on the component/post comments or not, for example.

If you would like to prevent this transmission and Vimeo saving data about you and your activities on our website, you will need to log out of Vimeo before visiting our website. Vimeo’s privacy notice provides more information on this, in particular with regard to the collection and usage of data by Vimeo:

By integrating Vimeo videos, we are able to present videos we have selected from the Vimeo platform. We consider this to be our legitimate interest in the integration of individual Vimeo videos. The legal basis for the processing of your personal data is therefore Art. 6 Para. 1 lit f GDPR.

Please note that Vimeo may use Google Analytics, and that you have opt-out options for Google Analytics ( or can adjust the settings of Google for the use of data for marketing purposes (

Google Analytics

(1) This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer to analyse your use of the website.
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Because of our activation of IP anonymisation on this website, however, your IP address will first be truncated by Google within Member States of the European Union and in other countries that are signatories to the Agreement on the European Economic Area. Google uses this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide other services to the website operator associated with use of the website and of the internet.

(2) The IP address transmitted from your browser in the context of Google Analytics will not be associated with other data held by Google.
(3) You can prevent the installation of cookies by configuring your browser settings accordingly. However, please note that in this case, you may not be able to use all the features of this website to their full extent. You can also prevent recording of the data generated by the cookie and relating to your use of the website (including your IP address) by Google and processing of that data by Google by downloading and installing the browser plug-in available under the following link:

(4) This website uses Google Analytics with the extension “_anonymizeIp()”. As a result, IP addresses are truncated for further processing and it is not possible to associate them with any individual. If there is any personal reference in the data collected about you, this will therefore be excluded immediately and the personal data will be erased promptly.

(5) We use Google Analytics so that we can analyse the use of our website and improve it regularly. The statistics obtained allow us to improve our site and design it in a more appealing way for you as a user.

(6) Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Service:, Overview of Privacy:, and Privacy Policy:

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The aim of reCAPTCHA is to verify whether data being entered on our websites (e.g. in a contact form) is done by a person or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the visitor to the website using various characteristics. The analysis begins automatically as soon as the website visitor accesses the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of visit of the website visitor or the mouse movements of the user). Data collected as part of the analysis are passed on to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

The basis for processing the data is Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its online offers from improper automated spying and SPAM.

You can find more information about Google reCAPTCHA as well as Google’s privacy policy by clicking on the following links: and


This Website uses Matomo (former Piwik), an open-source software, for statistical analysis of visitor accesses. Matomo uses so-called “cookies”, text files that are stored on your computer to analyse your use of the Website. The information generated by the cookie about your use of this Website is stored on our server. The IP address is anonymised immediately after processing and prior to storage.You can prevent the installation of the cookies by selecting the appropriate settings on your browser. However, we draw your attention to the fact that, in this case, you may not be able to use all the features of this Website.

You can specify here whether you agree to the storage of a unique web analysis cookie in your browser, to enable the website operator to record and analyse various statistical data. 
If you do not want this cookie to be stored, click the following link to store the Matomo deactivation cookie in your browser.

The legal basis for collecting your personal data using the aforementioned cookies is Art. 6 Para. 1 f) of the EU General Data Protection Regulation (GDPR).

§ 4 Newsletter

(1) With your consent, you can sign up to our newsletter that we can use to let you know about our exciting current offers. The goods and services advertised are named in the declaration of consent.

(2) We use what is known as the double opt-in method to register for our newsletter. This means that we send you an email to the given address provided after your registration, which we use to ask you to confirm that you want to be sent the newsletter. If you do not confirm registration within 30 days, your information will be locked and automatically deleted after a month. Furthermore, we store each IP address that you use, as well as the registration and confirmation times. The purpose of this method is to prove your registration and to be able to clarify any potential misuse of your personal data, if required.

(3) To be sent the newsletter, you must provide your email address, title, surname, country and the language in which you would like to receive the newsletter. Providing additional data is voluntary. After your confirmation, we store your submitted data for the purpose of sending you the newsletter. The legal basis for this is section 6, paragraph 1, page 1 of the GDPR.

(4) You can revoke your consent to be sent the newsletter at any time, and unsubscribe. You can also cancel by clicking on the link provided in every newsletter email, by email to, or by using the unsubscribe form, or by using the contact details given in our imprint.

(5) We use a third party email service provider, CleverReach, to send you our emails. To
allow us to send our emails through, CleverReach, we provide, CleverReach with certain information, including your email address, CleverReach treats information about you in accordance with the provisions of its Privacy Policy.

(6) Newsletters contain a ‘web beacon’, i.e. a pixel sized file that is accessed by the CleverReach server when the newsletter is opened. As part of this access, technical information is collected first, which includes information about your browser and system, as well as your IP address and the time of access. This information is used to improve services from a technical perspective, using the technical data or the target groups and their reading behaviour, based on the location where they access the newsletter (that can be determined using the IP address) or access times. In addition, statistical data collection includes determining whether the newsletter has been opened, when it was opened and what links were clicked on.

Information is stored if you have subscribed to the newsletter. When you unsubscribe, we delete this data.